Privacy Policy

We respect the privacy of everyone who uses Dexify. This policy explains what we collect, why we collect it, and how we protect it.

Information we collect

• Account data: email, name (if provided), authentication identifiers.
• Usage data: tool usage, device/browser info, coarse location (city-level) for abuse prevention.
• Files: processed files are handled according to your chosen workflow; we avoid storing content beyond what’s required for the task.

How we use information

• Provide and improve services, including performance tuning and reliability.
• Authenticate users and secure sessions.
• Prevent abuse, fraud, and misuse.
• Communicate important updates related to your account or security.

Data retention

• Task artifacts are stored only as long as needed to complete the action and deliver results.
• Account and billing records are retained according to legal and accounting requirements.
• You may request deletion of your account data at any time; we will remove non-required records after legal holds are cleared.

Processing documents

• Files are processed using secure, time-limited storage.
• Encrypted at rest and in transit using TLS.
• Access to temporary storage is restricted to the services required to complete your task.

Your rights

• Access, correct, or delete your personal data.
• Export a copy of your data where applicable.
• Opt out of non-essential communications.

Subprocessors

We use vetted infrastructure and analytics providers for hosting, monitoring, authentication, and billing. We maintain a list of subprocessors and update it when vendors change.

Cookies

We use essential cookies for authentication and session management. Optional analytics cookies may be used to improve product experience.

Contact

For privacy inquiries, email privacy@dexify.app.